Customer Experience Manager
Naze Marine Naze Marine Holiday Park is set in peaceful surroundings with a relaxing environment, but you wont find our teams with their feet up! A career at Naze Marine is fun, fast paced and varied, ensuring our customers receive only the best of customer service and make amazing memories.
As a growing business we are proud to offer progression opportunities and personal development support to help you reach your full potential.
With opportunities from front of house to maintenance, sales to security and the step up to management, we are continuing to build for the future.
Our people are passionate and vibrant, striving to offer the best holiday experience but with fantastic team camaraderie and fun.
Customer Experience Manager Customer Experience ManagerNaze Marine Holiday ParkThe Role Ensuring clear, simple and regular communication to Owners, support content to improve the Owners website/community, newsletters and on park activity in lines with owner brand and tone of voice Planning, schedule and deliver a wide range of owner events such as forums, drop ins, and social events that are tailored to the owners on your park to build a sense of community in line with the group owner strategy Recognising dissatisfaction and ensure complaints and feedback are dealt with speedily and with empathy using appropriate feedback systems Promoting membership and loyalty schemes, demonstrating a clear understanding of the registration process and benefits Continuously lookout for opportunities to enhance the Owners experience and increase efficiency Feedback and collaborate with the central team on improvement initiatives to support best practice and add value across the ownership propositionPDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment.
Background checks including DBS (or equivalent) will be carried out.
At Parkdean Resorts we dont leave unforgettable moments to chance.
We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day.
Were the people people, Parkdean people - were family, creating amazing memories together.
What we live by & what we look forCare we care about our guests, our people and our communities.
Pace we make great things happen, making the most of every minute.
Difference we celebrate difference and encourage each other to be ourselves.
Belonging were family, offering a home away from home where people feel safe.
Value we value all.
Competitive rates of pay Discretionary bonus packages Fantastic team environment 25% discount on holidays for yourself, friends and family Stand-by breaks available at a discounted rate Full uniform provided where necessary Full trainingTo start Creating Amazing Memories with us, apply now! Recommended Skills Receptive Public Relations Estimated Salary: $20 to $28 per hour based on qualifications.
As a growing business we are proud to offer progression opportunities and personal development support to help you reach your full potential.
With opportunities from front of house to maintenance, sales to security and the step up to management, we are continuing to build for the future.
Our people are passionate and vibrant, striving to offer the best holiday experience but with fantastic team camaraderie and fun.
Customer Experience Manager Customer Experience ManagerNaze Marine Holiday ParkThe Role Ensuring clear, simple and regular communication to Owners, support content to improve the Owners website/community, newsletters and on park activity in lines with owner brand and tone of voice Planning, schedule and deliver a wide range of owner events such as forums, drop ins, and social events that are tailored to the owners on your park to build a sense of community in line with the group owner strategy Recognising dissatisfaction and ensure complaints and feedback are dealt with speedily and with empathy using appropriate feedback systems Promoting membership and loyalty schemes, demonstrating a clear understanding of the registration process and benefits Continuously lookout for opportunities to enhance the Owners experience and increase efficiency Feedback and collaborate with the central team on improvement initiatives to support best practice and add value across the ownership propositionPDR is committed to Safeguarding and promoting the welfare of Children and Adults at Risk and expects all Team Members to share this commitment.
Background checks including DBS (or equivalent) will be carried out.
At Parkdean Resorts we dont leave unforgettable moments to chance.
We pitch in, we work hard, and we grow, challenging and inspiring each other to make great things happen every, single, day.
Were the people people, Parkdean people - were family, creating amazing memories together.
What we live by & what we look forCare we care about our guests, our people and our communities.
Pace we make great things happen, making the most of every minute.
Difference we celebrate difference and encourage each other to be ourselves.
Belonging were family, offering a home away from home where people feel safe.
Value we value all.
Competitive rates of pay Discretionary bonus packages Fantastic team environment 25% discount on holidays for yourself, friends and family Stand-by breaks available at a discounted rate Full uniform provided where necessary Full trainingTo start Creating Amazing Memories with us, apply now! Recommended Skills Receptive Public Relations Estimated Salary: $20 to $28 per hour based on qualifications.
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